A confident professional approaching a premium Class A office tower entrance with phone in hand
ARRIVEXE|The Arrival Experience

Your destination starts before they arrive.

ArriveXE connects the journey to your property, creating a seamless arrival for every guest, contractor, vendor and delivery.

They know where to go. Your building knows they are coming. And they arrive like they were expected.

The Problem

A tenant judges the building by what happens to the people they invite into it.

The Guest

The Guest

Circles the block looking for the right entrance. Then waits in a lobby line to be looked up by name — and is sent to the wrong floor anyway.

The Contractor

The Contractor

Stands in the lobby with a ladder. Every Tuesday. Same person. Same job. Same sign-in sheet. Another radio call before anyone can let them up.

The Delivery

The Delivery

Never finds the dock. The driver calls the front desk. The pallet sits in the lane. And the tenant hears about it from the vendor.

Every one of these is a tenant-experience failure. And the tenant feels it.

ArriveXE makes arrival part of the experience — because arrival is the part every guest, contractor, vendor and driver actually touches.

How It Works

How an arrival works. Four moments, in order.

The building already knows.

Invited
01

Before Departure

Invited

A host, tenant or dock scheduler sends the invitation. The guest, contractor or carrier receives a mobile pass before leaving — with the destination, correct entrance, parking information and instructions already attached.

Guided
02

On The Way

Guided

ArriveXE guides the journey toward the correct arrival point, whether that is the lobby, parking entrance, vehicle gate or loading dock. Recurring contractors and vendors can maintain standing authorization without starting over every Tuesday morning.

Expected
03

At The Door

Expected

At the lobby, gate or dock, the credential is presented. No searching a spreadsheet. No handwritten sign-in. No wondering whether someone called ahead.

Received
04

Inside

Received

The host knows their guest has arrived. The visitor knows where to go. The operator maintains the record. The entire journey becomes one queryable arrival record.

Walk Through an Arrival

See what “expected” feels like.

Choose who you are. Understand ArriveXE in about twenty seconds — no technical product description required.

01

Invited

Your host sends a mobile pass with the entrance, parking and instructions before you leave.

02

Guided

ArriveXE directs you to the correct entrance — no circling the block.

03

Expected

Present your pass at the door. No lobby line, no name lookup.

04

Received

Your host is notified you have arrived and knows exactly where to meet you.

I'm a Guest

  1. Invited: Your host sends a mobile pass with the entrance, parking and instructions before you leave.
  2. Guided: ArriveXE directs you to the correct entrance — no circling the block.
  3. Expected: Present your pass at the door. No lobby line, no name lookup.
  4. Received: Your host is notified you have arrived and knows exactly where to meet you.

I'm a Contractor

  1. Authorized: Standing authorization carries over — no sign-in sheet every Tuesday morning.
  2. Guided: You are routed to the right entrance and the right floor for the job.
  3. Expected: Present your credential at the door. No radio call, no waiting in the lobby.
  4. Received: The operator keeps a complete, queryable record of every visit.

I'm Making a Delivery

  1. Scheduled: The dock scheduler books the window. The carrier receives a pass with dock and routing details.
  2. Routed: ArriveXE guides the driver to the correct dock — not the front desk.
  3. Docked: The gate recognizes the vehicle. The pallet moves straight to the lane.
  4. Received: Receiving is notified. The tenant never has to hear about it from the vendor.

Why ArriveXE

Visitor management stops at the front desk. ArriveXE reaches the dock.

Operational view of a property showing arrival paths from street to loading dock

ArriveXE begins with the invitation and connects the lobby, vehicle gate, parking entrance and loading dock through one arrival experience.

Guests should not live in one system, contractors in another, deliveries in a spreadsheet, vehicles on a clipboard and directions in someone’s email.

One journey.
One identity.
One arrival record.

The guest never needs to see the machinery. The operator never loses the record.

Who It’s For

Three people touch every arrival. ArriveXE works for all of them.

Property Owners & Managers

Property Owners & Managers

Turn arrival into an amenity.

Give every tenant a hospitality-grade arrival experience while managing visitors, contractors, vehicles, dock schedules and deliveries through one operating environment.

  • Fewer lobby complaints.
  • Fewer wrong-door arrivals.
  • Less operational friction.
  • One record of what happened.

Every journey becomes your welcome.

Tenants & Hosts

Tenants & Hosts

Your invitation. Your experience. Your brand.

Invite someone in seconds. Their arrival can look and feel like an extension of the tenant’s experience rather than a generic building transaction. Create standing authorization for the weekly contractor, regular vendor, executive meeting or recurring visitor.

  • Invite someone in seconds.
  • Brand the arrival experience.
  • Set standing authorization for recurring visitors.
  • Invite someone. We’ll walk them in.

Invite someone. We’ll walk them in.

Guests, Contractors & Carriers

Guests, Contractors & Carriers

Arrive like you were expected.

Know where to go before leaving. Have the credential on your phone. Find the right entrance. Skip unnecessary lines and repeated paperwork. Get where you are supposed to be.

  • Know where to go before leaving.
  • Carry the credential on your phone.
  • Find the right entrance.
  • Skip the lines and the paperwork.

Because you were expected.

Properties

One arrival experience. Different destinations.

Commercial Office

Commercial Office

Make arrival part of the tenant amenity package. Guests, recurring vendors, meetings, parking and tenant branding — all one experience.

Mixed-Use & Destination Properties

Mixed-Use & Destination Properties

One property. Many reasons to arrive. Multiple entrances, navigation, parking, deliveries and destination wayfinding, unified.

Corporate Campuses

Corporate Campuses

Guide people across the entire journey, not just through the front door. Campus navigation, building selection, vehicle arrival, credentials, employees, guests and contractors.

Data Centers & Critical Facilities

Data Centers & Critical Facilities

Make complex arrival controlled without making it complicated. Preauthorization, contractors, vehicles, gates, recurring access, identity and auditable records.

Industrial & Logistics

Industrial & Logistics

The arrival isn’t finished until the vehicle reaches the right place. Scheduled arrivals, carriers, gates, docks, routing and receiving.

Hospitality & Event Destinations

Hospitality & Event Destinations

Hospitality should begin before the front door. Invitations, VIPs, groups, parking, wayfinding and branded arrival.

A desirable modern commercial destination at twilight with people approaching the entrance

Your destination starts before they arrive.

You built a place people want to come to. ArriveXE makes getting there part of the experience.

Every guest guided.

Every contractor recognized.

Every delivery routed.

Every arrival expected.

ARRIVEXE